Customer Service

Shipping

Standard shipping fee is 18 EUR . We offer free international shipping for orders over 1500 NOK / 150 EUR. Posters are packed in tubes or boxes according to size, and cards are packed in white envelopes with bubblewrapping protection. Gift cards are sent to you via e-mail. We offer shipping worldwide. Contact our Customer Service for any questions.

As soon as your order has arrived you will be notified by your local post office.
We use DHL as courier for international orders, and Posten/Bring for orders within Norway.

Our delivery time is 2-4 working days in Europe. For orders outside Europe expect 4-8 working days.

Frames are only available for shipping within Norway.

 

Currency Converter

We are based in Norway and all transactions will be conducted in Norwegian Kroner. We have added a currency converter for your convenience on our site which can be used to get an estimate of costs in your chosen currency. These prices are only estimates and the final amount may vary from your final bank statement depending on the exchange rate your bank uses at the time of your purchase. Our conversion rates are updated regularly, but there could be differences between the currency estimates on our site and your local bank.

 

Returns & Exchanges

We do not handle exchanges. If you would like to exchange a received product for something different, it is processed like a regular return. You send us the item you don’t want and we will process and refund you. You can then proceed to place a new order in our webshop. See information regarding returns.

We offer a 14 days refund upon receipt of the package, if you change your mind. 

The items must be returned in original condition and in the original, undamaged packing or similar protective tube/box. We reserve the right to refuse any returns, that do not fulfill these criteria. Please note that you are responsible for the shipping back to us.

Important! Returns happens at your own risk and own expense. If any items arrives back to us damaged we are only able to offer a 50% refund, excluding shipping costs and return costs if we have arranged the return shipment.

Please contact us using the RETURN FORM if you wish to return your order.

PLEASE NOTE: Frames 100×140 cm are considered special goods because of it’s size. The shipping cost for this product is therefore substantially higher than regular packages. Like any return, you are responsible for the return cost. We recommend taking carefully measures before buying this product, so you won’t have to return it. The return cost for this product is 595 NOK. Contact our Customer Service to order return shipping for Frames 100×140 cm.

If you wish to return your order, please note:

– Paper is a very fragile material and needs to be handled with care. We reserve the right to refuse any returns if the product arrives damaged.
– Make sure your returns are securely packaged so they don’t get damaged in transit. The poster tube/box needs to be securely locked by duct tape or staples.
– Please remember to get a proof of postage receipt and don’t lose the tracking number of your return, in case we need to track it

Send returns to:

People of Tomorrow
Mjåvannsvegen 15
4628 Kristiansand
Norway

If the order you want to return was purchased under a campaign or discount code, we will calculate your refund.

 

Non-collected parcels

In the event that products are returned to us due to customer failing to pick up their package, we charge a 25€ fee. This covers shipping to and from you, as well as handling and restocking of products.

 

VAT & Art tax

All limited edition artwork in our gallery are sold on behalf of the artist, and People of Tomorrow acts as the intermediary. This type of trade is excluded VAT. (Merverdiavgiftsloven) § 3-7 (4). 

Art tax (5%) is applicable to art prints where the sale price exceeds 2000 NOK. 

Open edition posters and frames are included VAT.

Damaged goods upon arrival

If your package has arrived damaged, please notify us immediately. We recommend taking a photo of the damaged package as soon as you have received it, as a documentation.

Complaints regarding damaged goods has to be notified without any undue delay and within seven (7) days. If you are unable to document that the damage has happened during transit, we are not able to accept your claim.

If you would like to file a complaint about a faulty item, please e-mail the following to post@peopleoftomorrow.no:

– Order number
– Name of customer
– E-mail address used when placing the order
– Article name for the faulty item
– Photos of the faulty item

 

Payment types

We accept payment with credit card and Klarna Checkout.

 

Order tracking

Click here to track your order via our website.
For DHL shipment tracking: www.dhl.com
For Posten/Bring tracking: www.posten.no

 

Product information

Our gallery contains different art collections, such as Open Edition and Limited Edition prints.

Open Edition
Artwork from this category are prints with no fixed limitations to editions. These prints have a printed signature. Printed on 180 g, matte high quality paper.

Limited Edition
Art Prints:
– Posters with a fixed number of impressions produced. Printed signature, but numbered by hand. Printed on 180 gr matte premium paper.

Collectors Edition:
– These art prints come with a Certificate of Authenticity, and are hand-signed and numbered by the artist. These prints have a lower number of impressions produced. Printed on museum quality paper. Acid- and lignin-free.

Art Cards
We also design 10×15 cm art cards for creative greetings or decorations. Cards are printed on 400 gr matte, uncoated paper for great thickness, feel and appearance. Envelope is not included.

Gift Card
Gift cards are a perfect solution when you want the perfect gift, but unsure what to get. When you purchase a gift card from our shop, you will receive a printable A4 gift card by e-mail. Gift cards are valid up to one year from the purchase date.

Collaboration

We are always looking to collaborate and establish partnerships with influencers through their social media channels. If you wish to collaborate with us, please send us an e-mail at post@peopleoftomorrow.no with your full name, social media links and include relevant statistics. We look forward to hearing from you!